Terms of service

These terms apply to the Kaitlyn Pod Charms website and to any order placed with KAITLYN SAVINDA EG INC. If you do not agree, do not use the site and do not check out.

1. The seller

The site is operated by KAITLYN SAVINDA EG INC, 1004 Main Street, Ford City, Pennsylvania 16226, United States. Kaitlyn Pod Charms is the brand on the product pages. Purchases are contracts with the corporation.

2. Who may buy

You must be at least 18, or have a parent or guardian complete the purchase. By checking out you state that the payment method is yours to use and that the ship-to address is a U.S. address we serve under the Shipping Policy.

3. Accounts

An account is optional for browsing. If you create one, you are responsible for the password and for activity under that login. Tell us if you think the account was used without your say. We may close an account used to abuse returns, scrape prices, or place payment-test orders.

4. Listings, photos, and prices

Photos and descriptions are meant to show the charm you will receive. Small-batch pieces can vary slightly in paint or clip finish from the photo. If the price or stock count on a page is obviously wrong, we may cancel that line and email you rather than honor a glitch.

Prices are in U.S. dollars. They do not include shipping or applicable sales tax unless a page says otherwise.

5. Orders are offers until we accept them

Clicking pay sends us an offer to buy. We accept by charging the payment method and sending a confirmation, or by shipping the goods. We may refuse or cancel an order that fails a fraud check, ships to a blocked destination, duplicates a paid order by accident, or asks for a quantity we cannot cover. If we cancel after a charge, we refund the original method.

6. Payment

We accept the methods shown at checkout, which may include major cards and PayPal. You authorize the total shown on the checkout page, including tax and shipping. We do not take card numbers by phone or by email.

7. Shipping and risk of loss

The Shipping Policy on this site is part of these terms. Title and risk of loss pass to you when USPS accepts the parcel. After that scan, a lost or delayed piece is a carrier issue we will help you work; it is not a second unpaid order we automatically reprint.

8. Cutoff time

Orders placed after 2:00 p.m. Eastern Time are treated as next-business-day orders for packing.

9. Returns, refunds, and exchanges

The Refund Policy controls returns: 30 days from delivery; unused with tags; prepaid label after you write us; you pay return postage on change-of-mind returns; we pay it on defects and wrong-item shipments; refunds go to the original method within 5 business days after we inspect the return; no restocking fee.

10. Promotional codes

A code applies only to the lines and dates printed with it. One code per order unless we say otherwise. Codes are not cash. We can disable a code that was leaked or applied against its rules.

11. Intellectual property

The Kaitlyn Pod Charms name, product photos, listing copy, and charm designs on this site belong to KAITLYN SAVINDA EG INC or to parties who licensed them to us. A purchase gives you the physical charm, not the right to copy the photos or sell reproductions.

12. Reviews and messages

If you leave a review or email photos of a charm you bought, you give us a non-exclusive right to use that material to answer you and, if we choose, to display the review. We may decline to post a review that is unlawful or that is posted only to pressure a refund outside the Refund Policy.

13. Conduct we do not allow

You may not use the site to run card-testing charges, harvest emails, overload checkout, impersonate staff, or threaten staff. You may not buy charms for resale on another marketplace while using our photos. Repeated return abuse — wearing a piece and sending it back as unused, or claiming non-delivery when tracking shows delivered — is grounds to refuse future orders.

14. Small parts

Pod dolls, toast pods, and fruit-pod hangers include small clips and parts. They are not toys for children under 3 and are a choking hazard in that age group. Keep them out of the reach of toddlers.

15. Site availability

We do not promise the site will be up every hour. Maintenance and processor outages happen. An outage does not extend a sale date unless we post that extension.

16. Pages we do not run

Checkout may pass you through a payment page we do not host. Tracking links open USPS pages we do not control. We are not responsible for a bank’s hold or for a delay on USPS.com.

17. No extra warranties

Except for the rights in the Refund Policy and any guarantee a specific listing states in writing, merchandise is sold as described. We do not add a separate lifetime finish warranty.

18. Limits on what we pay

To the extent Pennsylvania law allows, KAITLYN SAVINDA EG INC is not liable for lost profits, lost data, or indirect losses from use of the site or from a delayed USPS shipment. For a given order, our liability is capped at the amount you paid us for that order. Some states do not allow certain limits; in those states the limit applies only as far as the law permits.

19. Claims that arise from your use

If a third party sues us because of content you posted, a payment instrument you were not authorized to use, or charms you resold with our photographs, you will cover the reasonable costs of defending that claim, including counsel fees, to the extent the law allows.

20. Privacy and electronic notices

Order and account data is handled as described in the privacy notice on this site. Order confirmations, shipping notices, return labels, and legal notices may be sent to the email address on the order.

21. Pennsylvania law and venue

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Courts in Armstrong County, Pennsylvania, or the federal court that covers that county, are the venue for disputes not resolved informally, except where a statute gives you the right to sue in your home county.

22. Write us first

Before filing a suit, email service@kaitlynpodcharms.com with the order number and a short statement of the problem. Give us 15 days to answer. This does not take away rights you have under the Refund Policy or under consumer statutes that cannot be waived.

23. Events outside anyone’s control

We are not in breach for delay caused by weather, USPS stoppages, utility loss, supplier shutdowns, or government orders. We still follow the Refund Policy if we cannot ship and you do not want to wait.

24. Changes

We can update these terms, the Shipping Policy, and the Refund Policy. The “Last updated” date on each page is when the posted text began to apply to new orders. An order already paid is held to the policies posted on the day you paid, unless a change is required by law.

25. If one paragraph fails

If a court strikes one paragraph, the rest stays in force. If we do not enforce a paragraph on one order, we may still enforce it on the next. These terms, plus the Shipping Policy, Refund Policy, and the checkout page for your order, are the agreement for that purchase.

26. How to reach us

KAITLYN SAVINDA EG INC, doing business as Kaitlyn Pod Charms
1004 Main Street, Ford City, PA 16226, United States
Email: service@kaitlynpodcharms.com
Phone: +1 (724) 637-4572
Monday–Friday, 10:00 a.m. – 6:00 p.m. Eastern Time

Last updated: September 15, 2026